Recover deleted messages from phone

In this previous post I talked about what you need to do to retrieve deleted messages from phones and hard drives – particularly SMS (text) and Whatsapp messages.

I’m looking to see if you could recover deleted text message and pictures from a Samsung galaxy ace gt s58301. It’s an old phone last used about 4 years ago the SIM card is still in the phone.

I have a totally smashed iPhone 6splus, can you extract a backup from it please? I would like to retrieve some deleted messages, what price am I looking at?

I’ve deleted a contact on my samsung galaxy s3. I really need to get it back and am hoping you can help me retreive it. i only deleted it a few days ago if that helps. Look forward to hearing from you

The external hard drive is Toshiba. It has been working fine on a HP Spectre x360 Windows 10. I had to switch laptops which are older in Windows (I think 7/8). I was able to open the drive via My Computer but couldn’t open the files because I didn’t have the correct software, Microsoft Office. I was in the middle of downloading this. I don’t think that is any part of the drive not working but the main point is, I was able to see the files like normal. It was working. I have some messages – text (SMS) and What’sapp data that has been deleted that I need recovering. Then all of a sudden, the laptop wasn’t showing it. I tried it on other laptops and it still wasn’t showing. After research I started looking for it , in Computer Management – this now shows it as Drive 1 and require initialisation. This means it has to be wiped off? It has so much information on that drive!! It has not only my medicine degree work but so much content that was saved on previous laptops. Please can you advise.

Getting (deleted) data off of a phone

deleted text messagesI’ve recently introduced a legal type of data recovery service where the data I extract from phones can be used in UK legal cases. Quite often I’m asked to retrieve deleted text messages, chat, internet histories or videos that were once on the phone but aren’t any longer. Most of the time, especially if the files were recently deleted, getting them back from the phone’s memory is successful. This information can then be used to support or disprove a legal case. In the UK, this process of investigating the contents of mobile phones is known as mobile phone forensics and the experts at this are Data Clinic who have a page on their site about it here: https://www.dataclinic.co.uk/computer-data-forensics/. Some of the enquiries I’ve had lately regarding recovering deleted phone data and files are:

  • Iphone 5 apple logo flashes on and off. Cannot get phone to do anything else.Phone has not been backed up.
  • My iPhone 7 plus front camera stop working and the staff replace new phone in Apple store. I try to back up data to iCloud for my old phone but i do not know iCloud upload failed in store. My old phone click “erase all content and settings” and reset now as a “not active phone”. The old phone now at home and keep switch off from this issue happened. I just quick check if any chance i can get the photos back from the phone in this situation.
  • Iphone 6 stacked on apple logo since yesterday morning 09.03. I need to recover the photos and videos. I don’t need the phone repaired, just the data. Is it something you could help with please?
  • I have a Nexus 6P which is stuck in a bootloop. It turns on to the Google logo, displays it for about 10 seconds and then goes black and starts again. The only menu you can access is the bootloader menu. Starting the phone in Recovery mode has the same effect. There’s a large number of sentimental photos and videos on the phone, would you be able to retrieve them and if so could you give me a quote?
  • I’m trying to retrieve some WhatsApp messages which I deleted back in January. Accidentally returned to factory settings, and lost photos and videos